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Frequently 
Asked Questions 

Have a question? 

Check below for our frequently asked questions 

  • Does HEC keep grades?
    HEC DOES NOT: Assign or file grades with parents or the state Record, receive, or file medical records File attendance records with the state Replace the parent as the main educator in the child’s life
  • Will I have to supplement any core subjects at home if my child is taking all core subjects?
    Core subjects shouldn't need any other supplemental work added. Core classes should be sent home with school work to do at home on their days they are not at HEC. This includes partial core classes such as writing classes. All HEC High School Core Classes are following A-G standards and are now SCHOOLOGY approved
  • Can parents stay on campus?
    Yes, parents or a guardian MUST stay on campus unless your child is enrolled in our drop off program. We have a parent room where parents go to do work or to hang out with other parent
  • Can I drop my kids off?
    Yes, ONLY if they are enrolled in our drop off program. We have several drop off options that cater to different schedules. To learn more - and scroll to drop off section
  • Is this an Allergy Friendly Campus?
    Because HEC is not the only people that use this campus as it is shared with three different congregations/groups, we cannot guarantee a fully safe campus free from allergens. We are an Allergy Aware Campus & we do not allow any food in any of the classrooms during our class days unless it is a vendor approved, allergy fee, class activity that the vendor is doing with the class. The vendor will contact each parent to let them know ahead of time. The only rooms that are allowed food by kids are the Parent room & the Kitchen. But we do ask that as you are getting to know friends, that you are aware of their allergies. The playground is a NO NUTS area. No nuts are allowed on the playground at all. This is to keep it safe for our students so they do not have to worry about being in danger while playing with friends on the play equipment.
  • How old is TK?
    To attend TK your child must be 5 years old by February 2nd, 2024, although some teachers & vendors may require your child to be 5 years old be December 31st, 2023. Check on the class descriptions or email that teacher to ask. We do have some Preschool-TK classes perfect for the TK age and their maturity. Some parents may think their child is old enough for a Tk-2nd grade class, but this is not the case. TK does not have the conceptual thinking that a 1st and 2nd grader does, may not be able to sit for instructions well, may not have the fine motor skills and most often does not read yet.
  • How do I drop a class?
    If you would like to drop a class, email the teacher/vendor directly. There are no refunds on the non-refundable $50 deposits. Membership Registration fees are non-refundable. If you are inquiring about dropping a class after the 1st week of classes, there are no refunds after the 1st week of classes. The deadline to drop classes is: August 27th, 2023 for the 1st semester and January 14th, 2024 for the 2nd semester. In some cases, if you are dropping within the first week, there may be extra material fees in addition to the $50 non-refundable deposit. Check with the vendor.
  • What is the cost of each class?
    Classes are all charged by the individual vendors/teachers. Classes can average between $225 to $300 for a 55 minute, once a week class for each 16 week semester. For classes that are more than 1 hour a week, they can range from $300-$625 depending on how many hours they are & what it entails. Some classes can be up to 3 hours a week. The price of the class listed is for the entire semester (16 non-consecutive weeks)
  • Is HEC a school?
    HEC is not a school. We are a learning, enrichment center. Anyone is welcome to attend classes. Independent homeschoolers, charter students, PSP students, public school students & private school students are all welcome to enroll with HEC
  • Can I sit in the class with my child?
    We may allow for the first 1 week to acclimate, if the child is needing that extra time to acclimate. Otherwise, we do not allow parents to stay in the room. We have an OPEN DOOR policy for all of our classes, so you may always check in to see if your child is ok, but you may not sit in the class. Why do we not allow parents in the class? Our rooms are not big enough & teachers find it is a distraction to students as they start wanting their parents or don’t fully engage in class activities. It is also difficult when one parent stays in class, then all the parents want to or all of the students want their parents in class. We also are required to have any adult in class have a livescan for each charter that is represented in that class and livescans would cost the parent $75-$85 a piece. And if a parent has a younger child in class, it is too much of a distraction and not fair to allow a sibling to interrupt class or participate if they haven't paid.
  • What is the deadline to drop a class?
    You have 1 week to drop a class. YOU MUST CONTACT THE VENDOR by August 27th, 2023 for the 1st semester and January 14th, 2024 for the 2nd semester. Fees will need to be prorated for the classes that your child attended, including losing the registration/cancellation fee.
  • Can I volunteer in the classroom?
    If the vendor/teacher wants a volunteer, then yes. You will be required to a Livescan background check, paying for this out of pocket. Please ask the director for a form to bring with you in which you.
  • How long are classes?
    Classes are 16 weeks per semester
  • Is the price listed per class or per semester?
    The price listed on each class is for the entire semester. Each semester is 15 -16 non-consecutive weeks. Each semester is priced the same whether it is 15 or 16 weeks.
  • How do I check my child's schedule in Amilia?
    Log into your profile account. Go to the schedule/calendar Scroll to the date classes start. There you will see all of your children's scheduled classes.
  • How Do I Register?
    Desktop Instructions ​ Click on Fall 2023 Schedule tab under the Schedule drop down Log in Or create and Amilia Account (this may occur at a later step) Use the Filters on the right side to find classes Filter ares: day, location, more filters, program and category​ Click class title for full class details Press register button or the add button icon Select participant(s) to register (or add another person)​​ A membership notice will pop up - press continue (membership will be added to your cart automatically) ​When you are done adding classes press checkout or the cart (you will have a time limit to checkout) You will see the classes added as well as the membership in your check out cart classes will be $0 all payments are made directly to vendors for classes the $68 charge is for membership and is mandatory to register if you register for any drop off options this will be paid upon checkout and will reflect in your cart Click the check out button You will be prompted to fill out student info and waivers This will only need to be done once every 9 months Once completed press continue and complete payment information You will be sent a confirmation email upon checkout ​
  • How come at checkout there is a $0 charge?
    There is a $0 balance for classes because the fees for classes go directly to each instructor or vendor. Contact your vendor for payment methods
  • Why am I being charged $68 at checkout?
    The $68 charge is the HEC Membership fee required for all students upon registering for classes. The $68 charge will only show up 1 time and on the first registration for each student.
  • Can I register for classes anytime?
    Registration is closed for classes after the 10th week of each semester. Core classes are closed for new registration after the 6th week of each semester. Memberships can be purchased at any time & field trips & events are open to register at any time up until the day before the event.
  • How to pay for classes out of pocket?
    Each payment will be paid directly to the vendor. Go to our HEC teachers page and view payment info/method Chose the method of payment and send either $50 non-refundable deposit OR full payment. (if class has started or there is less than 1 week before school starts full payment is required). Please email vendor to confirm payment was received.
  • What are the payment requirements?
    - A $50 non-refundable deposit (which is part of the class fee) needs to be received within 24 hours. If payment is not received your child will be dropped. There are no exceptions. OR - Charter payment of Enrichment Certificate or Purchase Order MUST be received within 5 business days, your child will be dropped. There are no exceptions. - If you do not have access to charter funds yet, you will need to pay a $50 non-refundable deposit OR do not register until you have access to your funds & the vendor can receive the payment within 5 business days. There are no exceptions. - Check with your charter on their policies. Check with your charter on when they will release funds to be used for SERVICES. All charters work differently. - FULL PAYMENT or an ENRICHMENT CERTIFICATE must be received before a student can start classes. Do NOT ask if they can attend without full payment. No exceptions. -Full payment or Full charter enrichment certificate is due 1 week before classes. If you register after that, then full payment or charter enrichment certificate is due BEFORE starting class. Students may NOT start class without full payment. No Exceptions! **Out of Pocket: Cash or Venmo: HEC Vendors do not accept payments marked, "Turn on for purchases." If paying through Venmo, please make sure this is not turned on. If marked, "Turn on for purchases," you will be refunded, minus Venmo's payment fees, and you will be asked to re-submit payment for the full amount of the class. OVERPAYMENT REIMBURSEMENT POLICIES If payments for Services results in a Vendor receiving an overpayment, reimbursements of overpayments may be requested after overpayment occurs. Overpayments must be requested by the student’s family and will be reimbursed in the same manner they were paid. Overpayment reimbursements should be processed after the Vendor has received full payment from the Charter. If payment was received from a charter school, the reimbursement of the overpayment does not occur until actual payment is received by the Vendor. An enrichment certificate or purchase order does not qualify as payment for Services. Full payments from charters depend on each charter. Some Charters (after invoicing) will pay for the full amount within 30 days of services started and some will pay within 30 days after services have ended. HEC or the Vendor are not responsible for any reimbursements/refunds of any payments submitted, received or paid contrary to Student’s charter school policies. Please be aware of Student’s charter school policies.
  • How do I register if my funds haven't dropped yet?
    You can register and pay the $50 non-refundable deposit out of pocket within 24 hours of registering. Once your funds come in you will send in the enrichment certificate to the vendor. HEC serves all types of homeschoolers. HEC does not just cater to homeschoolers with a charter. Because of this, all students are required to pay a $50 non-refundable deposit to each teacher per class. If you do not have access to charter funds to pay for classes, you can choose to pay out of pocket OR wait until your funds drop. Please check with your charter of when their funds drop for Services. Some charters may drop funds July 15th for materials only, but they may not approve them for services until a later date.
  • Are classes prorated if starting late?
    There are no prorating of classes until after the 6th week of the semester. There will be no more than 45% prorating of classes. But, you will need to contact the vendor/teacher to ask what their prorated prices are. Not all vendors prorate the same.
  • Are there refunds for classes?
    Any refund given is through the vendor only. The refund will be prorated for the class that your child attended. The vendor may also take a supply fee in addition. No refunds are given after the 1st week of classes.
  • Do you offer discounts for Military?
    Because each class is paid to each individual teacher, HEC does not offer military discounts.
  • Do you offer a discount for multiple children in the same family (siblings only)?
    HEC will cap the membership fees at $272 for multiple children in one family if paying out of pocket for the memberships. Email the homeschoolenrichmentcentrs@gmail.com to get a coupon code to use at checkout. Discounts cannot be combined. This discount only applies to those paying the membership fee out of pocket (not using charter funds).
  • What other types of payment do you accept?
    HEC Visa or MasterCard for the annual $68 membership fee upon checking out on our website. Or we accept charter fund purchase order payments. The types of payments to the individual Vendors should be posted on each class description. None of them take credit card.
  • When are class fees due?
    Each Class requires a $50 Non-refundable deposit within 24 hours of registering. *OR* If Paying with all Charter Funds, they need to be received within 5 Business days **If payment is not received in this timeframe with no communication, we will drop your child from the class without any communication. ***The FULL amount of the class is due 1 week before class starts (or sooner). Your child cannot attend the class until the full amount is received by the vendor.
  • Is the $50 Registration fee for a class refundable?
    The $50 registration fee is actually a non-refundable deposit and goes toward your class payment & the vendors will not refund. However, due to some charters having a policy of no partial payments, once classes have started, your child has attended, full enrichment certificates are received and full payment has been received (payment from the charter), the vendors will pay back any overpayments they have. This occurs typically by mid-October. You would just need to make sure to order your enrichment certificate for the full amount of the class. OVERPAYMENT REIMBURSEMENT POLICIES If payments for Services results in a Vendor receiving an overpayment, reimbursements of overpayments may be requested after overpayment occurs. Overpayments must be requested by the student’s family and will be reimbursed in the same manner they were paid. Overpayment reimbursements should be processed after the Vendor has received full payment from the Charter. If payment was received from a charter school, the reimbursement of the overpayment does not occur until actual payment is received by the Vendor. An enrichment certificate or purchase order does not qualify as payment for Services. Full payments from charters depend on each charter. Some Charters (after invoicing) will pay for the full amount within 30 days of services started and some will pay within 30 days after services have ended. HEC or the Vendor are not responsible for any reimbursements/refunds of any payments submitted, received or paid contrary to Student’s charter school policies. Please be aware of Student’s charter school policies
  • Do your charge for returned, bounced, failed or insufficient funds echecks or credit cards?
    HEC charges a $25 fee per failed attempt of payment. If a transaction gets rejected multiple times, each attempt is charged $25. If these are not resolved & paid in full, your child will be dropped from all classes with no refunds on any payments made to teachers/vendors.
  • Is there a membership fee?
    Yes. Every child 4 years and up will be required a $68 membership upon check out for registration for field trips & more. You can pay for membership out of pocket or through charter enrichment. Paying for a membership out of pocket will happen concurrently with registering for classes. The membership will automatically be applied to your cart on your students first registration. Or if they are taking classes then a membership is required for 3 years old & up. PAYING MEMBERSHIP WITH CHARTER STEPS Order enrichment certificate from your charter Email homeschoolenrichmentcenters@gmail.com with names of student(s), charter name, contact email When HEC receives the enrichment certificate from your charter we will then issue the membership with a coupon code and you complete registration from there
  • How long do Membership last?
    Membership lasts for one school year from August-May. Each school year you will purchase another membership. We do not prorate the membership fee. You do NOT need to purchase another membership each semester.
  • Do you prorate the membership fee?
    We do not prorate the membership fee.
  • What comes with membership to HEC?
    Membership Includes: Access to registering to any classes or camps at any HEC campus for the school year paid to vendors Access to field trips being held through the school year paid to vendors. Access to social events & activities throughout the school year which include but are not limited to: Entrepreneur Fair, Fall Festival, Art events, Game day, Holiday events, Photo day, curriculum swaps, end of the year party, teen volunteer program, homeschool speakers and more. Consultation with the director for 30 minutes about homeschooling & resources such as being new to homeschooling, what avenue to go for homeschooling, industry vendors, curriculum, websites or more. Assistance from the director with organizing a schedule.
  • How much is Membership?
    $68 per school year per student (August - May)
  • Who needs to purchase membership?
    Any child 3 years old up is required to purchase a membership if they will be attending any classes OR field trips. - Parents do NOT need to purchase memberships .
  • Can I pay membership with charter funds?
    Some charters will pay for membership with charter funds. First you need ask your charter if they cover membership/registration fees. Then you need to order with your charter. Once HEC receives the enrichment certificate or purchase order from your charter and processes it we will send you further instructions on how to complete registration. PCA, CPA, MVA & Freedom charters will pay for membership. Do not order enrichment funds to pay for classes until you have paid for membership AND registered for classes. If a teacher receives an enrichment certificate before you have registered, you will not be registered in the class until it is done properly. *Order funds to be paid to Homeschool Enrichment Centers ONLY for the membership. Please send an email to homeschoolenrichmentcenters@gmail.com that you ordered funds for membership along with your child's name & contact information. As soon we receive them, we will email you a coupon code to use at your checkout of ordering membership. Once membership is purchased, you can register for your classes on our website, THEN order your funds to pay the classes to the individual vendors right away. The vendor needs to receive your either an enrichment certificate within 5 business days or a non-refundable registration /cancellation fee right way or you will be dropped from class
  • Is the membership fee refundable?
    No, membership fee is non-refundable
  • How do I purchase membership?
    Membership will automatically be applied to your first registration and upon check you will be required to purchase the membership.
  • Can I drop my kids off?
    Yes, ONLY if they are enrolled in our drop off program. We have several drop off options that cater to different schedules. To learn more click below
  • What are the drop-off options?
    Drop off options include: Half day morning session (9:00-11:55am with 12:00pm optional class add-on) Half Day afternoon session (12:00pm-2:55pm with 11:00am optional class add-on) Full Day Drop Off With Lunch - 11:00am Full Day Drop Off With Lunch - 12:00pm TK-11yrs ​12-13yrs (Teen) 14 - 15yrs (free, but still must register) ​​ Other Drop off Add-ons Early Drop off (8:30am-9:00am) Extended Care (2:55pm-4:00pm)
  • Can I pay drop-off with charter funds?
    No, we only take out of pocket payment for drop-off classes. You will be required to complete the payment upon registration of a drop-off class
  • Are drop-off fees refundable?
    No, once purchased drop-off fees are non-refundable and non-transferrable. No exceptions. If your child does not meet the requirements and policies of the class prior to the first day of classes they will dropped with no refund. We also cannot switch your drop-off to different one, you will need to purchase a new drop-off registration. *It the parents responsibility to ensure you are registering for the correct drop off, and that you have reviewed the requirements and meet the requirements If you would like to review the requirements for each drop-off option
  • What are the drop-off requirements?
    Please view our drop off requirements here:
  • How much is drop off?
    We have several drop off options to cater to different schedules. These prices are for 1 semester only. Early Drop Off - $78 Half Day Drop Off - $34 Full Day Drop Off w/ Lunch Hour - $74 Full Day Drop Off w/ Lunch TEEN (12-13yrs) - $70 Drop Off for 14 -15 are FREE - but they must still register Extended Care - $82 Each of the drop off options have specific requirements you MUST read in order to qualify. If you do not qualify by the 1st day of your classes you will be dropped without a refund. Click below for each drop off options requirements - scroll to drop off section ALL DROP OFF FEES ARE FINAL UPON PURCHASE AND NON-TRANSFERABLE & NON-REFUNDABLE .
  • Is HEC an approved vendor?
    Yes, HEC is an approved vendor for Pacific Coast, Cabrillo, Mission Vista & Freedom Academy. HEC's vendors/teachers work with many different vendors - see link here to see teacher bio and charters approved
  • My funds haven't dropped can I still register?
    You can still register ONLY if you pay the $50 non-refundable deposit 24 hours after registration to hold your spot - when your funds drop then you would send in the charter payment. The $50 registration fee is non- refundable and goes toward your class payment. However, due to some charters having a policy of no partial payments, once classes have started, your child has attended, full enrichment certificates are received and full payment has been received (payment from the charter), the vendors will pay back any overpayments which would be by mid-October. You would just need to make sure to order your enrichment certificate for the full amount of the class
  • Why does HEC open registration before charter funds drop?
    We are a public company that works with charter and non-charter families alike. We open our registration early, in May, to help us prepare for the fall. A $50 non-refundable deposit is required for each class to each vendor to register & save a spot in each class. We also charge a membership fee of $68 per student per school year. If you choose to not pay out of pocket, you can wait to register when your funds are available for approval for SERVICES, which is August 1st. Then you would just register & order funds immediately therefore the teacher is receiving funds within 5 business days. The vendors will not refund the $50 deposit since they are non-refundable. But due to some charters having a policy of no partial payments, once classes have started, your child has attended, full enrichment certificates are received and full payment has been received (payment from the charter), the vendors will pay back any overpayments which would be by mid-October. You would just need to make sure to order your enrichment certificate for the full amount of the class.
  • Do I need to be a member to attend Field Trips?
    Any student that is 4 years and older must purchase a membership in order to attend field trips. If your child is 3 years old and is taking classes at HEC they are required a membership. If your child is 3 years and under (and not taking classes at HEC) they do not need a membership for field trips but you still need to register and pay for a ticket for field trips. Adults do not need a membership for field trips
  • Are field trips refundable ?
    No, field trips are non-refundable once purchased - this is including charter payments. The Only exception is if HEC cancels a field trip, then it will be refunded.
  • Does HEC offer field trips/ events?
    Yes, we have many field trips for a discounted rate and events for our members.
  • Can I pay field trips with charter funds?
    Yes, many of the field trips can be paid with charter funds, if it is with an approved Charter. The charters we are approved with are CPA, PCA, MVA, Freedom & Excel. We do not take charter funds for field trips under $10. When ordering funds to pay for field trips, they need to be ordered to Homeschool Enrichment Services.
  • Can parents attend the field trips?
    Most of the field trips require parent or a guardian to purchase a ticket for themselves. Please read the description carefully on what the requirements are for adults on EACH field trip - as they may be different. In order to register as a parent for a field trip, you will need to add an adult membership to your account under your name. This will allow you to register yourself
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